| dc.description.abstract | The ineffective implementation of operations management practices at Kenya Power and Lighting Company
Limited (KPLC) hinders the efficiency, reliability, and service quality of the company. These operational
challenges pose significant problems that need to be addressed for the improvement of KPLC's overall
performance. This study aims to determine the effect of information management practices on performance
of KPLC's. The study was guided by Knowledge-Based View (KBV) Theory. A cross-sectional research design
was utilized, collecting data at a specific point in time from a sample that represents the target population.
The target population consisted of 98 employees from various departments at the Kenya Power Headquarters
in Nairobi. The study employed a census method including all members of the target population in the data
collection process. Data was collected using a self-administered questionnaire, which includes closed-ended
questions rated on a five-point scale. The collected data was analyzed using SPSS Version 25, employing
regression analysis and correlation analysis. The findings were presented through tables. The analysis
unveiled that information management practices has a statistically significant positive relationship with the
company's performance. The study recommends that efforts should be put in place to optimize information
management, and ensure effective resource allocation. These findings provide valuable insights for decisionmakers aiming to improve Kenya Power Company Limited's performance. | en_US |
